Have a question? We have the answers. If you don't find what you need, contact us!
Yes! Every product we sell is carefully sourced and verified for authenticity and purity. We work directly with certified artisans, Himalayan suppliers, and generational craftsmen to ensure you receive only genuine spiritual items.
Standard delivery takes 5–7 business days across India. We offer express delivery (2–3 business days) for an additional fee. Free shipping is available on all orders above ₹999.
We accept all major payment methods via Razorpay: UPI (PhonePe, GPay, Paytm), Credit/Debit cards (Visa, Mastercard, RuPay), Net Banking, and EMI options.
We accept returns within 7 days of delivery for items that are damaged, defective, or not as described. Perishable items like agarbatti and prasad cannot be returned. Please visit our Refund Policy page for full details.
Once your order is shipped, you will receive an email and SMS with your tracking number. You can also visit our Track Order page and enter your order ID to check the status.
Yes, all our Rudraksha malas come with a purity certificate. Our 5 Mukhi and higher Mukhi beads are sourced directly from Nepal and are authenticated by specialists.
Yes! We cater to temples, spiritual organizations, and events. Please contact us at SAMVIXTECHNOLOGIES@GMAIL.COM with your requirements for special pricing.
Orders can be cancelled within 2 hours of placement if not yet dispatched. Please contact us immediately via email or through the Contact page. Once dispatched, cancellation is not possible but you may initiate a return.